Categories
Google mobile

Where to get Google Pixel 4 and Google Pixel 4 XL in Singapore

If you are looking to get your hands on the new Google Pixel 4 phones in Singapore. You will be able to preorder and buy a Pixel 4 phone from 26th October 2019.

You will be able to buy the Google Pixel 4 phones in Singapore from the following places:

*Note – Starhub is exclusively selling Google Pixel 4 phones this year (last year Singtel was the exclusive reseller of Google Pixel 3 phones).

**I have down a brief breakdown on Starhub’s Google Pixel 4 plans here

Google Pixel 4 Pricing in Singapore

Overall pricing for the Google Pixel 4 and Google Pixel 4 XL phones are currently being quoted as:

  • Google Pixel 4 will be S$1169 in 64GB and S$1269 in 128GB
  • Google Pixel 4 XL (larger size screens) will cost S$1319 in 64GB and S$1469 in 128GB

Google Pixel 4 Offers right now in Singapore

Update 27th October 2019 – These are the current Google Pixel after the release date (after 26th Oct 2019).

Overall, the post-release deals are pretty muted compared to the pre-release deals (scroll down and you’ll see what I mean from what I screenshotted previously from the resellers).

  • Challenger – Similar offer as pre-release. “Free Google Nest Hub (worth S$139) – Challenger hachi.tech website
  • Courts – Similar offer as pre-release. “Buy NOW & get these FREE* gifts:
    • Google Nest Hub
    • Free 3-month extended warranty *While stocks last
  • Google Store online – No specials at all.
  • Starhub Same offer as pre-release, nothing special. That is, extra 10GB monthly for 2 year plan and free weekend data. If you are new customer to Starhub from another telecom like Singtel or M1 then you’ll get S$200 off the phone. You can read my summary of their Google Pixel 4 Starhub plans here.

Google Pixel 4 pre-order/ pre-release specials

Current resellers are offering preorder specials for the Google Pixel 4 phones before their official release in Singapore on the 26th October 2019. Here are previews of the current specials captured from their websites online.

  • Challenger – “Free Google Nest Hub (worth S$139) + Free pair of Gold Class Movie vouchers (worth S$54)” – Challenger hachi.tech website
  • Courts – “Preorder and get one of these free gifts
    • Google Nest Hub
    • Google Store S$100 voucher
    • Wireless Earphone worth S$129
    • Free 3-month extended warranty
    • (Limited to the first 250 customers only – preorder period: 16th to 23rd Oct 2019)” – Courts website
  • Google Store online – “Get a S$200 promotional code (after purchase) to spend on the Google Store with a pre-order or purchase of Google Pixel 4 and Google Pixel 4 XL. Promotion ends 24 October 2019 at 11:59pm SGT”. – Google Store website
  • Starhub – “Coming to Starhub on 26 October 2019, you can enjoy extra 10GB monthly for 2 years with sign-up to our #hellochange mobile plans. Save S$15.35/ month with FREE Caller Number Display and International Roaming forever. Plus, get FREE weekend data when you shop online!” – Starhub website

Here are previews of their current preorder offers below:

Pixel 4 preorder promotion from Courts
Pixel 4 preorder promotion from Courts
Pixel 4 preorder promotion from Challenger
Pixel 4 preorder promotion from Challenger
Pixel 4 preorder promotion from Starhub
Pixel 4 preorder promotion from Starhub

StarHub is the sole telco to launch Google Pixel 4 and Pixel 4 XL for Singapore customers.

Starting Saturday, 26 October 2019, customers will be able to buy Google Pixel 4 and Pixel 4 XL at $0 upfront cost with StarHub’s #HelloChange mobile plans. They will be able to pay for their new phone over 24 months through their StarHub monthly bills.

Google Pixel 4 and Pixel 4 XL will be available for purchase through StarHub Online Store at www.starhub.com/pixel-4 or at StarHub Shops. Online Exclusive: Customers who buy through StarHub Online Store will get an exclusive mobile plan benefit – free surfing every weekend on StarHub’s superfast mobile network at no additional charge. These customers will also enjoy free home delivery.

Customers on StarHub’s #HelloChange mobile plans enjoy the best value and simplicity. On top of having extra-large data bundles, customers get free caller ID forever and complete freedom from hidden activation, registration and SIM card fees as imposed by competitor brands.

Source: Starhub: https://www.starhub.com/about-us/newsroom/2019/october/starhub-only-telco-google-pixel-4.html

Google Pixel 4 reseller previews from their online stores

Here are screenshots from the current online stores in Singapore selling the Google Pixel 4 and Google Pixel 4 XL phones: Challenger, Courts, Google Store and Starhub.

Challenger/ Hachi.tech
Starhub (exclusive telecom reseller)

Google Pixel 4 from Courts
Google Pixel 4 from Courts
Google Store online

I hope you helps you work out where you can your hands on a Google Pixel 4 phone to enjoy!

Categories
mobile Singapore

How to port your mobile number from Singtel to Starhub

I am looking to change my mobile service from Singtel to Starhub, and keep my primary number. So I want to share you my porting process.

Reason for the change if you are wondering – I am changing from Singtel to Starhub, mainly as I am in a new office to Fraser Tower and my 4G coverage for using mobile data is not optimal at the high level my office, when I am looking to tethering internet from my mobile for my laptop to have faster a internet. Note – It is a new building and up quite high, so my SingTel 4G/ 3G signals may be poor as a result of not having enough range of SingTel’s current infrastructure in my new area.

So after going through the steps online via starhub.com, then you want to “Select Your Number” step.

Select Your Number with Starhub

  1. In “Select Your Number”, select “Port from another telco”.
  2. Enter your Singapore phone number under “Enter the 8-digit number”
  3. Select “Yes/ No” for whether you own this number for the question “Do you own this number?”

Great thing that they note here, is that you can “port any Singtel/ M1/ Circles.Life/ MyRepublic/ Zero/ Zero 1 Postpaid number to StarHub”. There may be nuances around this for each telco provider, so be wary, especially with the less mature providers at the moment.

Port from another telco
Singtel/ M1/ Circles.Life postpaid mobile number porting – Source: https://www.starhub.com/personal/support/online-store/personal/purchase.html#mobile
StarHub Number Porting Terms & Conditions

Then, you will receive details around the Number Porting Terms & Conditions that you will need to agree to, here are the details here so you know what to expect.

I/WE* wish to sign up for Full Mobile Number Portability service with StarHub.

I/WE* understand that upon commencement of the Full Mobile Number Portability service with StarHub, all existing services associated with the existing mobile number provided by existing Service Provider(s) will be automatically terminated. I shall not hold StarHub responsible for any loss, penalty damage or inconvenience arising from the termination of service with the existing Service Provider(s).

I/WE* shall be responsible for all charges (such as equipment plan/ price plan/ contractual penalty, etc) for service signed up with StarHub until my existing mobile number(s) has/have been transferred

I/WE* agree to the proper disposal of the SIM Card from the existing Service Provider(s)

I/WE* understand that there will be service interruptions to my/our* existing mobile line during the Full Mobile Number Portability provisioning process^^

I/WE* acknowledge that it would be necessary to exchange certain information regarding my/ our existing and new mobile services subscriptions in order for the Full Mobile Number Portability service to be provisioned. I/We* authorise StarHub to communicate with the existing Service Provider and disclose and receive such information as may be necessary in order to provide the Full Mobile Number Portability service.

I/WE* acknowledge and understand that I/WE* have to pay for all outstanding charges imposed by my/ our* existing Service provider(s) for terminating the mobile service(s) prematurely or otherwise.

I/WE* confirm that I/WE* have provided full and accurate information to StarHub. I/WE* have read and agree to be bound by all the terms and conditions herein as well as StarHub’s terms and conditions for info-communications Services# and such other terms and conditions as may be agreed or accepted by me/ us* .

I/WE* acknowledge and agree that if StarHub suspends or terminates any or all the services that I/WE* signed up with StarHub pursuant to and in accordance with StarHub’s terms and conditions for Info-communications Services, StarHub is entitled return my/our* existing Service Provider(or to the Service Provider which the porting originates from, as the case may be), and thereafter StarHub will not be able restore the usage of my/our* existing mobile number for any reason or whatsoever

Once you are comfortable with this, then you will be asked to select a delivery date/ time and make sure you have the right paperwork on the day of delivery.

  • A print-out of the order confirmation email
  • Your physical NRIC* (Singapore Citizens & Permanent Residents) or physical FIN Pass* (Foreigners) with a minimum validity of 6 months

Example from my success screen here for your reference.

Additional information (optional context)

Essentially Starhub, M1, Singtel all follow IMDA’s requirements. This is important given the stickiness requirement of your mobile number for online and modern services such as PayNow and SingPass. Essentially it is:

Full Mobile Number Portability is a solution that allows consumers to keep one mobile number for life, even when they switch operators. It works via a central database system in a multi-operator environment, in which all ported mobile subscribers’ numbers and routing information are kept. When a call/SMS/MMS is made to a ported mobile subscriber under the solution, the caller’s mobile operator will check against the central database information and route the call/SMS/MMS directly to the ported subscriber’s new operator.

Source: https://www.imda.gov.sg/about/newsroom/archived/ida/media-releases/2008/20080416085608
IMDA full mobile number portability

Here’s some details on some of these local telco’s overall Full Mobile Number Portability guidance.

Starhub Full Mobile Number Portability guidance

1. What is Full Mobile Number Portability?

Full Mobile Number Portability is an enhanced mobile number portability solution that will allow you to retain full use of your existing phone number, even when you switch service providers. As such, you will not have to go through the hassle of updating all your contacts on a new number from your new service provider.

Prepaid and postpaid mobile subscribers can make use of this solution to retain their original phone numbers. However, the service is only applicable for prepaid to prepaid and postpaid to postpaid mobile subscribers only. (Starhub)

2. How is Full Mobile Number Portability different from the previous mobile number portability solution?

The previous mobile number portability scheme is based on a call-forwarding solution. As such, subscribers will possess two mobile numbers (the original mobile number and the new mobile number issued by the new service provider which they switched to). A call made to the original number at the previous service provider will be forwarded to the new number under the call-forwarding approach. When a subscriber under the call-forwarding solution makes a call or sends an SMS, the new number will be reflected on the recipient’s phone. Furthermore, the subscriber will not be able to receive MMS on his original number with the call-forwarding solution.

The call-forwarding solution also only applies to post-paid mobile subscribers.

Full Mobile Number Portability will eliminate these limitations, and also extend mobile number portability to prepaid mobile subscribers. (Starhub)

https://www.starhub.com/business/support/mobile/faq/full-number-portability.html

M1 Full Mobile Number Portability guidance

  1. What is Full Mobile Number Portability? Full Mobile Number Portability is an enhanced solution that allows you to retain full use of your existing phone number, even when you switch to M1. It saves you the hassle of having to inform all your contacts that you have changed your number. (M1)
  2. Who can enjoy Full Mobile Number Portability? All prepaid and postpaid mobile customers can make use of Full Mobile Number Portability.However, if your mobile service has been terminated or suspended, you may not be able to use Full Mobile Number Portability to regain the number given up during the service suspension or termination. (M1)

https://www.m1.com.sg/Personal/FAQ/Mobilephonesandplans/postpaid/mobilenumberportability

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